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Privacy Policy
Support Misr recognises that privacy is an important issue, so we
operate our support centre with the protection of your privacy in mind.
This Privacy Policy outlines the types of personal information we may
gather when you use our support services, as well as some of the steps
we take to safeguard it.
Your Details
The
following principles apply to the personally identifying information we
ask for and that you provide. "Personally identifying information" is
information that individually identifies you, such as your name,
physical address or email address.
Information Sharing
We do not rent or sell your personally identifying information to other
companies or individuals. We may share such information in any of the
following limited circumstances:
We have your consent.
We provide such information to trusted businesses or persons for the sole purpose of processing personally identifying information on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions and in
compliance with this Privacy Policy and appropriate confidentiality and
security measures.
If you use our support services, we may share
the information submitted among all of our services in order to provide
you with a seamless experience and to improve the quality of our
services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.
In the event of a
transfer of ownership of Support Misr, such as acquisition by or merger
with another company, we will provide notice before any personally
identifying information is transferred and becomes subject to a
different privacy policy.
We may share non personally identifiable aggregated information with others.
We
take appropriate security measures to protect against unauthorized
access to or unauthorized alteration, disclosure or destruction of
data.
We restrict access to your personally identifying
information to employees who need to know that information in order to
operate, develop or improve our services.
Changes to this Policy
Please
note this Privacy Policy will change from time to time. We expect most
such changes to be minor, but there may be changes that are more
significant. In either case, we will post those changes on this page
and, if the changes are significant, we will also provide a more
prominent notice. Each version will be noted at the bottom of the page.
If you have any additional questions, please feel free to contact us any time.
January 2008
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